1 reply to this topic

[emkay]

hi folks,

I BRING THIS ISSUE FORWARD BECAUSE FOR PAST FIVE DAYS MY SERVICE
PROVIDER 'PROPHET.NET' HAS IGNORED ALL MY COMPLAINTS ABOUT CORRUPT
DATA/CHARTS.
THE DATA/CHARTS IN QUESTION ARE OF NYSE-TICK, WHICH I USE FOR MY DAILY
AND SWING TRADING PURPOSES. HOWEVER, ON FRIDAY MARCH 30, I FOUND THAT
THE CHARTS WERE OUT OF ORDER. SO LOOKED INTO IT AND FOUND THAT THE CHART
PROPHET.NET WERE PUTTING OUT WAS OF ANOTHER INDEX AND NOT NYSE-TICK. AND
INFACT THURSDAYS DATA/CHART (WHICH WERE O.K.) ON THE DAY WERE NOT THE SAME
ON FRIDAY, AS IF THEY WERE REMOVED/IGNORED.

I PHONED PROPHET, AND AFTER 20MINS, SPOKE TO THEIR CUSTOMER SUPPORT
TECHNICIAN AND EXPLAINED THE PROBLEM.
THEY SAID IT WILL BE TAKEN CARE OF IMMEDIATELY.

COME MONDAY (THIINKING PROPHET WOULD HAVE TAKEN CARE OF BY NOW), GUESS
WHAT, NOTHING DOING.
I SENT THEM ANOTHER COMPLAINT, AND HAVE BEEN SINCE EVERYDAY.
ITS END OF TRADING WEEK NOW AND THEY HAVE YET TO ACKNOWLEDGE ATLEAST
ONE OF MY COMPLAINTS.

THE REAL PROBLEM IS THAT THE CORRUPT DATA WILL REMAIN THERE UNTIL
ANOTHER 6-9 MONTHS AND ALL MY ANALYSIS BASED ON IT WILL BE SUSPECT.

NOW I ASK A QUESTION TO ALL, IS THIS LEGAL, IS THIS AN ISOLATED SITUATION OR ARE
MANY, MANY MORE LIKE ME BEING DUPED/CONNED? HAVE YOU HAD THE SAME EXPIERINCE?

I HAVE ATTACHED A CHART WITHOUT THE PERMISSION OF PROPHET.NET!!!!




HERE A LINK CHART





MANY THANKS/KIND RGDS

mani

[selecto]

Enkay, you might get a better discussion from the traders who hang out here.